With Windows 10 Fall Creator Update, many users are not facing issues related to mouse cursor on their Citrix Desktop Sessions. Scaling in Citrix desktop and the applications were not even fitting on the screen with the default 150% scale. This unfortunately has the side effect of drastically shrinking the mouse cursor to almost disappear. The cursor also blinks on and off at random intervals as if it was getting lost within the frame buffers. If you try to make changes and set the scaling back to the default 150% then the receiver resolution is unusable as applications on the screen are “zoomed in too close” and cut off as stated above but the mouse cursor goes back to a normal size. Good News is that with the latest version of Citrix Receiver for Windows 4.10 and higher are now “DPI scaling aware”, and provide improved support for handling higher DPI resolution in a session.
I am using Citrix Receiver from my Windows 10 PC to access certain applications, one being Acrobat Standard. I also have access to another app in Citrix, which has the same problem. The issue is that the mouse is offset by about 20x20 pixels. The Citrix Mouse X1 is available since 2 months now, let’s take a look at the first end-users device offered by Citrix. Officially announced at the Citrix Synergy in May 2015, the X1 mouse is the first low-energy Bluetooth mouse to work with IOS (iPhones and iPads).
The Lexmark MC3224dwe offers color output up to 24 pages per minute, plus scanning, copying and touch-screen convenience, all in a compact package. Lexmark MC3224dwe multifunction color compact device fits almost anywhere and can print, copy, and scan with a tray capacity up to 250 pages, plus single-sheet feeder with a Color Touch Screen. App shortcut-only mode - As a Citrix Workspace app for Windows administrator, you can configure Citrix Workspace app to automatically place application and desktop shortcuts directly in the Start menu or on the desktop in a similar way that Citrix Workspace app Enterprise places them.
Here are few Use Case Scenarios
- You can now use multiple monitors with different DPI settings. Using this feature, you can scale the sessions to the monitor DPI settings or use the native session’s resolution.
- High DPI support is available in both application and desktop session.
- This feature also supports multi-monitor sessions. You can scale the display to the required resolution based on the monitor DPI settings.
- Seamless applications are scaled as per the monitor DPI settings.
- In case of multiple monitors with different DPIs, the session snaps to the most appropriate monitor when moved. This is to avoid graphical conflicts that might occur when applications are between differently scaled monitors.
Steps to follow
I have tested with Citrix Receiver 4.10.1.22 and you can try following steps to make it work.
- Right click on Citrix Receiver notification icon and select Advanced Preferences.
- From the Advanced Preferences select DPI Settings
- Then select following
You need to log of and log back in to your citrix session for settings to take effect.
Most of the time I work remotely. It saves me travel time and saves my clients money. I’m usually connecting to client systems with various VPN’s, etc. Once in awhile, when I’m VPN’d in somewhere, my mouse acts weird. It moves very slowly, like it’s underwater.
Citrix Mice App
I found a quick fix – here’s what I did:
Citrix Mice For Windows
This particular VPN was a Citrix XenApp to a RDP connection. I went on the target computer and opened up the control panel to Mouse settings. Next, I changed the scheme to = (None) and unchecked the ‘Enable Pointer Shadow’ option.
Immediately my mouse was saved! It worked like it should, a normal speed and no more lag.
Citrix Mice For Mac
Have you run into a mouse issue using a VPN or RDP connection? Comment below and let me know how you fixed it.